Device phone support
District device phone support
We have a dedicated phone line for student/family computer/laptop support for district-issued devices.
Before calling for help, please make sure your internet or hotpost is connected on your laptop or tablet. Try signin off of Hello ID (see arrow next to your initials) and try restaring the laptop or tablet. If bandwidth is limited, try disconnecting some other devices from your internet or hotspot.
Students & Families - Students and families can call 360-563-3000 for live technical support from:
- 7:30 a.m. to 2 p.m., Monday through Thursday
- 7:30-11:30 a.m., Friday
For questions that are school-, classroom-, assignment- or teacher-specific, please contact your teacher or school directly. Teacher and staff information is available at www.sno.wednet.edu/staffdirectory.
Staff can call 360-563-1500 from 7:30 a.m. to 4:30 p.m., Monday through Friday, for live technical support.