Frequently asked questions - ParentSquare

  • Is information in ParentSquare secure?

  • Will I receive ParentSquare notifications if I do not activate my account?

  • Can I add my own email and phone number?

  • How do I change my email or phone number in ParentSquare?

  • Will others have access to my phone number, email address, and other personal information?

  • How do I change my password?

  • How do I update my language preference?

  • What are my ParentSquare communication preference options?

  • My child's grade level and/or school is inaccurate or missing in ParentSquare

  • I received an invite to ParentSquare, but I am not associated with the Snohomish School District or one of our schools.

  • Can I set different notification settings for different schools?

  • Can users have more than one email or phone number?

  • Do I have to use ParentSquare on my mobile device or cellular phone?

  • What if I received the following message when trying to set up my account? "We detected that this new password was exposed in a breach at another company. As a precaution, we do not allow this password to be used. Please provide a different password."

  • How do I send a message to my child's teacher?

  • Can users share an email and/or phone number?

  • Should I merge an account?

  • How does a staff user sign in that is also a parent/guardian?

  • Should I merge an account with my spouse?

  • How do I sign up to receive communications from schools my child does not attend or from schools I do not work at?