Student 

1. Close out of all Internet browser windows
2. Open Up Google Chrome (it works the best with Hello ID)
3. Open up Hello ID
4. Click on Zoom in Hello ID, and leave it open
5. Toggle back to Hello ID and open up Canvas.  Your links and log-in information should be fixed and working

Here's a helpful video showing the steps above:

https://youtu.be/udRi5Voje9Y