Students can’t get into Seesaw/Big Ideas/Bridges Math/Star.

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Check with the teacher to see if they have set up access to these applications. This may also be the problem above about Canvas and other programs. Use student look up if they are not an elementary age student and see if they are still using the temporary password. If so, follow instructions above. If student still can’t get into the programs:

  • In Hello ID, hover the mouse in the upper right corner of the application>click the wheel> delete credentials> then log back in.
  • Second option is to right-click Chrome> click New incognito window>go to the district website (> log into Hello ID> then click on the desired link.